Error Messages
Invalid Number of prints.
• Check settings related to enlarged printing on multiple pieces of tape. This error occurs when the [From] value specified in the [Print Setup] dialog
box is greater than the [To] value. This error also appears when you specify printing on more than one piece of tape in the [Print Setup] dialog box
for a label that way laid out for printing on a single piece of tape.
Could not write to configuration file.
• Not enough disk space or you are attempting a save operation after starting up the application from a floppy disk.
Could not read clipboard.
• Not enough memory. Close any other applications you have running in the background and close any windows you are not using.
No bitmap on clipboard.
• No data on the clipboard.
Tape length is too long.
• Check the specified tape length and make sure that it is less than 600mm.
Tape length is too short.
• Check the specified tape length and make sure that the printing area is at least 1mm, not counting side margins.
Bitmap file read failure.
• Disk error because the file is too large or the file is the wrong type.
Bitmap file write failure.
• Disk error because the file is too large or the file is the wrong type.
Invalid number of partitions.
• Check the number of tape pieces and make sure that the value produced by multiplying the tape width by the number of pieces does not exceed
600mm.
Could not delete file.
• Disk error because the file is too large or the file is the wrong type.
Cannot add field.
• Too much data inside a single layout. Delete some of the fields, especially graphic fields.
Not enough memory.
• Close any other applications you have running in the background and close any windows you are not using.
Specify text string.
• Input a text.
Library file write failure.
• Disk error because the file is too large or the file is the wrong type.
No configuration file. Make configuration settings.
• There is no configuration file in the same directory as EZLINK.EXE file. Make configuration settings.
Font settings are incomplete.
• No font specification in the configuration settings. Specify a font.
Total tape length is too long.
• Reduce the number of copies being printed or make the range of records smaller. The maximum tape length of a single print operation is 8 meters.
Invalid tape width selections.
• Reduce the number of pieces being printed.
Troubleshooting
What to do when a part of the print data is missing
Dragging a text field or frame field with the mouse to resize it can cause data to be missing when printed, even though the data looks normal on the
display screen. If this happens, use the mouse to slightly change the size of the character field or frame field.
Should the data in a text field continue to be missing after you change the size of the field to correct the problem, execute the [Settings] menu’s [Font]
command and specify the point size of the text. Next, try printing again, without changing the size of the field.
If the above procedure does not correct the problem for a text field, try reducing the point size of the text. If characters are missing at the ends of the
text field, try inserting margins at the ends.
Communication Errors
Check the following points whenever a communication error occurs.
• Make sure that the communication cable is securely connected to the EZ-LABEL PRINTER’s connector. Firmly but gently press on the connector
until it snaps into place.
• When using a personal computer with internal modem, check to make sure that COM port number assigned to the EZ-LABEL PRINTER is different
from that assigned to the internal modem.
• Make sure that the driver of another peripheral (such as a tablet) is not occupying the serial port.
Check the following points whenever the message ”Specified port does not exist.” appears.
• Is the COM port number correct?
• Is the serial port enabled by the BIOS setting?
Hints for Producing Output wider than the Tape Width
When your layout is wider than the tape loaded in the KL-8100, you can output it on multiple pieces of tape and then assembly the printed pieces into a
final large layout.
Example: To print the following layout on 18mm wide tape
1. Use the free setting layout dialog box to specify a tape width of 18mm and 3 for the number of pieces.
• See ”Free Setting” on page E-14 for details.
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